Instruction template quality is one of the main characteristics that companies need to achieve success, because with the increase in competition and an increasingly demanding public, quality becomes one of the bases for building solid results. But how can the Visual Work instruction template help you with this? Well, that’s what we’ll see next.
Most organizations have difficulties in developing Work Instructions that can meet a standard and follow established norms, thus generating an increase in the quality of their products or services.
In this way, the Visual Work instruction template can be a great document of the Quality Management System (QMS) together with other elements to achieve faster standardization of processes and thus increase the quality of the outputs of these processes.
But after all, what is the Visual Work instruction template?
The Visual Work instruction template, which can be called more briefly as FIT, consists of a tool that is used to describe activities in the productive and operational area, where its main characteristic is to describe with a technical standard.
It is necessary to understand that the Work Instruction comes right after the procedures and should not be confused, since the procedure consists of describing rules and information in more detail to assist in Quality Management.
The Visual Work instruction template is widely used to introduce the training of new activities and generate a standardization in the execution of a service or in the processes that generate tangible goods.
Because it is a simple and easy-to-apply tool, which has purposes focused on Quality System Management, FIT has great importance in the Lean Six Sigma methodology and in ISO 9001 .
FIT lists all the stages of the work, detailing any technical skill that is necessary for the activity to be performed safely and with the highest possible quality, thus avoiding defects in the process and reducing rework rates.
Using FIT in Lean Six Sigma
Lean Six Sigma is a set of tools that are used to reduce waste in the process and make it more continuous, thus reducing costs and improving the quality of the process in general. To achieve this, one of the bases of Lean is standardization, which is performed through data and statistical controls.
In this way, the Visual Work instruction template has a strong relationship with Six Sigma , since its main objective is to create a standardization in the activities of a process. When applying a FIT in the Lean Six Sigma method it is called Standard Operating Procedure – SOP .
The use of FIT according to ISO 9001
ISO (International Organization for Standardization) has ISO 9001 , which consists of a group of technical standards focused on the area of Quality Management for companies in general, regardless of their area of activity or size.
Companies that work with a good standard of quality follow the norms established by ISO 9001, even achieving this seal of quality.
In ISO 9001:2015 there is no standard that obliges companies to create Visual Work instruction template. However, it is proven that when implementing the use of FIT’s in the documentation related to the management of the quality area, they help clearly and efficiently in the control of results and maintenance of quality in the processes performed by the company.
Elements that must be included in the Visual Work instruction template
There are some elements that must be included in a Visual Work instruction template. Below we will cite some of these elements so that it can facilitate the creation of the layout of your FIT according to the recommended structure that is most used.
The logo must be used as a form of visual identification and standardization of the documentation.
The title must include the title of the Work Instruction being created.
The procedure code must be the Work Instruction code.
Responsible for the execution, preparation and approval
In the execution field, it is correct to use the name of the position or function of the person who will execute the procedure and not the name of the employee.
Date the FIT was issued
The date helps in monitoring and controlling the processes, as it is easier to look at the date of the last review of the process in the Visual Work instruction template.
The revision number must be included to show how many times that activity has been revised and/or changed.
Total number of pages that FIT has
This number should be placed as a way of organizing and defining whether the FIT is long or not.
This is the most important element, as the content consists of the work instructions themselves.
Records should be placed in the FIT content if the need arises.
As with records, attachments should be inserted into the content when needed.
Tools that can be used
Knowing that the Work Instruction is a document that will describe the execution of a certain procedure, it is necessary to use adequate tools for the description of such activities.
These instructions must be prepared with a step by step so that any employee can perform the activity described in the Visual Work instruction template obtaining the expected result of the process. Some tools that can be used to prepare this document are: flowcharts, models, technical notes, equipment instruction manuals, checklist and photographs.